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Salesforce Admin 201 Certification Training ( L014 )

4.5 + (25,859) Students Ratings

IQ Trainings present you with the Salesforce Admin 201 Certification Training to become an expert by mastering topics such as identifying different Salesforce building blocks, Data model, Security model, Automation options, Service Cloud modules, Sales Cloud modules, Reports and Dashboard.

Course Price :

₹18,625
₹20,694
10%
off
Available

Live Instructor

Available

Self Paced

Think Bigger Advantage

Live Online Classes

All our Classes are Live Instrucotor led online sessions. You can attend at the comfort of your place and Login to our Classes.

LMS (Learning Management System)

LMS will help you to organize your all training material, session videos and review at later date. You can access LMS anytime and review your completed classes. If you miss any class, then you can review the missed class in LMS.

Flexible Schedule

For some reasons, you can not attend the Classes, we can enroll you in the next possible classes. we assure flexibility in class schdules.

Lifetime Access to Learning Platform

You will get Lifetime free access to LMS(Learning Mangement System) You can access all Videos, class room assignments, quizzes, Projects for Life time. You will also get free video sessions for Life time.

Highest Completion Rate

We have the highest course completion rate in the Industry. If you miss a class, you can opt for the missed class in different batch. We assure you the best training possible for you to succeed.

Certificate of Completion

We provide you the Industry recognized Certification of Course completion This certificate will sometimes helps you to get reimbursement of training expenses by your company.

Training Schedule
Batch Start Date Days of Training Weekday/ Weekend Timings
28-Mar-2020 Available SAT & SUN (5 WEEKS) Weekend Batch 11:00 AM - 02:00 PM (EST)
 
 
 
 
 

Course Curriculum

Learning Objectives: Gain the knowledge on Cloud computing concepts, SAAS, PAAS, IAAS – Service model, Public, Private, Community, and Hybrid Cloud models. 

Topics:

  • Learn about Service and Deployment models in the Cloud
  • About Market situation
  • On Cloud Ownership
  • SF1 and Force.com Platform Introductions
  • Declarative and Programmatic Options in Force.com
  • Meta - data Driven Architecture
  • Multi - tenant
  • About Business and IT benefits
  • SF1 Uses

Learning Objectives: Explore how to build a custom app on Force.com platform, different licenses in SFDC.

Topics:

  • How to Sign-up for a Free Environment / Org
  • About adding company logo
  • System overview benefits
  • Describe Salesforce Key Building Blocks
  • Different Environments and Editions Available
  • Define MVC Pattern
  • On Student App
  • About the Student App Master Basic Data Model
  • Learn about Student Master and Marks/Grades
  • Know about the Student Master Basic Security Model
  • And Student Master Reports
  • Scope of Student Master Application

Learning Objectives: From this module you can gain the knowledge on Standard and Custom Objects, Standard and Custom Fields and Datatypes, various Relationships, Lookup Filters, schema builder and explains the implications of deleting fields. 

Topics:

  • How to create Custom Objects 
  • Learn about various properties in the Object definition section
  • About Customize standard objects
  • Know about the Field and Data Types
  • What are Custom Field Prosperities
  • About the Field Dependencies
  • Define the different types of Relationship Fields
  • Search Layouts

Learning Objectives: In this module explore and learn about the different levels - Org-level, Object level, Record level, Org-level - Profile and Permission sets Login hours, network level and Object Level - Profile and Permission sets.

Topics:

  • Learn about Security Model Mind Map
  • Org Level Security or System Level
  • What is a User Administration and Troubleshooting
  • Define Permission Sets
  • Know about the Profile and Permissions Sets
  • About the Password Policy
  • On IP Address security
  • On Login hours
  • On Session settings
  • On Activations
  • About the Page layout assignment
  • On Tab setting
  • Also about the Field level security

Learning Objectives: In this module you will know about organization wide defaults, Role, and Role Hierarchy, Criteria based sharing, Manual Sharing and Apex sharing reasons.

Topics:

  • Know about the Security Model Mind Map
  • Describe Record Level and Object Level
  • Describe Organization wide defaults
  • On Organization wide defaults – Student App
  • Define Role and Role Hierarchy
  • Learn Criteria Based Sharing
  • Know the different ways to gain Record Level Access
  • Define Public Group
  • Define Queue
  • Evaluate Public group Vs Queue

Learning Objectives: From this module you will know how to work on custom and standard objects, Enforcing Data quality, Integrity and Validation rules. 

Topics:

  • Know about the Business Logic Mind Map
  • About the various different Options to Implement Business Logic
  • Define Functions
  • About Formula
  • Know the Validation Rules
  • About the Rollup Summary Fields
  • What are Record Types and Page Layouts

Learning Objectives: From this module gain the knowledge upon learning Capabilities and use cases for the approval process and Introduction to Lightning Process builder. 

Topics:

  • Learn about Business Process Automation
  • Know the Business Requirements – Workflow Rules
  • What are Workflow - Actions (Time When Action Takes Place)
  • Describe Workflow – Actions
  • About Workflow – Considerations
  • Introduction on Approvals
  • How to Create A Process - Approvals
  • Actions - Approvals
  • How and What Can Approvers Do - Approvals

Learning Objectives: Explore the Sales Cloud with the different sales processes in any organization, Sales Productivity Features, Lead management, products and price books, campaign management. 

Topics:

  • Define Sales Cloud
  • Define Sales Process
  • What are Sales Productivity Features
  • Describe Lead Management
  • And about Lead auto response
  • Also know the Lead assignment
  • Learn upon the Web to lead
  • Briefly On Accounts and Contacts Management
  • On Opportunities
  • On Campaign Management
  • Know about Price Book, Products, Price Book Entries

Learning Objectives: This module will help you to understand about the capabilities of case management, given a scenario, identify how to automate case management. Capabilities of solution management, the basic capabilities of Communities and the capabilities of SalesForce Knowledge. 

 

Topics:

  • Describe Service Cloud
  • Describe Case Management
  • What is a Typical Service and Support Process
  • Understand about Automation - Web2Case and Auto - Response
  • Know about the Automation - Email2Case
  • About Automation - Assignment Rules
  • About Automation - Escalation Rules
  • Explanation for Email Templates in Case Management
  • Define Channels
  • What are Case Resolution – Solutions
  • Understand the Case Resolution Using Knowledge
  • Learn the Communities Basics
  • Know the Communities Setup and Administration
  • Explore the Communities – Ideas and Answers

Learning Objectives: This module introduces you to the concept of identifying tools and use cases for managing the data. A brief discussion on capabilities and implications of the data validation tools and the different ways to back up data. 

Topics:

  • Introduction of Data Handling and Processing Overview
  • Learn about Exporting data and Regular Backup
  • What is an External ID and Unique Fields
  • Define Import
  • How to Install Apex Data Loader
  • Know how to use the Import Wizard and Data Loader and compare the features, Update, Upsert operations, Delete and Hard Delete records,
  • Learn about Transfer record ownership

Learning Objectives: Learn and understand about how to create or customize a report, know the impact of the sharing model on reports, and options available when creating and modifying dashboards. 

Topics:

  • How to execute a report with and without modifications
  • Learn how to create a tabular report, summary and matrix report
  • Understand about the Report and Security
  • Know the Report Builder and Standard Reports Available
  • How to add a chart and a few other features like highlighting
  • Learn how to create a custom report type and store in a folder
  • About User filters in reports
  • How to create a dashboard
  • What is Bucket field
  • Understand Tabular Report significance
  • Understand Summary report significance
  • Understand Matrix report significance
  • Understand Joined report significance
  • Know about Dynamic dashboard

Learning Objectives: Learn about the capabilities of Salesforce1 and Salesforce and also the installation and synchronization options of Salesforce for Outlook.

Topics:

  • Know the customizable parts of the SF1 app
  • Learn the Security and customizable settings
  • About Navigation menu
  • Learn about Compact layouts and Mobile cards
  • Know the basic admin activities on Salesforce A
  • Explore Outlook and SF synch up

Learning Objectives: In this module, you should learn to use cases for AppExchange applications, and describe the capabilities of Salesforce Content, and activity management. 

Topics:

  • Explanation on Activity management - Tasks, Events, and Open activities
  • Learn about creating and tracking tasks and events
  • About Folders and Document templates
  • Know the AppExchange

Learning Objectives: In this module learn about the Global action and publisher layouts and the features of Chatter. 

Topics:

  • Learn about the Chatter groups, feeds, people
  • Know about the Files, Follow records, people
  • About Groups Topics and Files
  • Describe Global action types - Create
  • About Log a call, Custom VF page
  • Explanation on Custom canvas, Publisher layout
  • Define Global an Object specific actions
Like the course? Enroll Now

Structure your learning and get a certificate to prove it.

Course Details

Upon completion of this course, one gains the knowledge on:

  • Understand to differentiate the building blocks of Salesforce
  • Learn about the Data model
  • Learn about the Security model
  • What is a Business process automation options
  • Explain Master Sales Cloud and Service Cloud modules
  • Know about the Reports and Dashboard
  • Understand about Salesforce1, Salesforce A, Chatter and Social features

IQ Salesforce Admin 201 Certification Training is relevant to all the professionals who are passionate about CRM and cloud computing. But Usual profiles, not limited to, who go for this salesforce training are: 

  • Professionals of Siebel and other CRM products
  • Professionals who are experienced and looking to have an exciting career in the leading Cloud Computing platform
  • Experienced professional Functional consultants who are looking to switch to Salesforce
  • For the freshers who are looking to get a jump start to their careers in Cloud computing
  • And also the lateral developers who have worked in Java, mainframe, and C# and are looking for a boost to their career from the legacy platform

For this Salesforce Certification Course it does not require any specific prerequisites. But any working knowledge as an administrator or a developer or a functional consultant will be beneficial.

Salesforce Admin 201 Certification Training Ceritficate

Salesforce Admin 201 Certification Training Reviews

25,859

Total number of reviews

4.5

Aggregate review score

80%

Course completion rate

Salesforce Admin 201 Certification Training Features

Live Online Classes

All our Classes are Live Instructor led online sessions. You can attend at the comfort of your place and Login to our Classes.

LMS (Learning Management System)

LMS will help you to organize your all training material, session videos and review at later date. You can access LMS anytime and review your completed classes. If you miss any class, then you can review the missed class in LMS.

Flexible Schedule

For some reasons, you can not attend the Classes, we can enroll you in the next possible classes. we assure flexibility in class schedules.

Lifetime Access to Learning Platform

You will get Lifetime free access to LMS(Learning Mangement System) You can access all Videos, class room assignments, quizzes, Projects for Life time. You will also get free video sessions for Life time.

Highest Course Completion Rate

We have the highest course completion rate in the Industry. If you miss a class, you can opt for the missed class in different batch. We assure you the best training possible for you to succeed.

Certificate of completion

We provide you the Industry recognized Certification of Course completion This certificate will sometimes helps you to get reimbursement of training expenses by your company.

Like the course? Enroll Now

Structure your learning and get a certificate to prove it.

Salesforce Admin 201 Certification Training FAQs

You will never miss a class at IQ Online Training! You can choose either of the two options:

  1. View the recorded session of the class available in your LMS or
  2. You can attend the missed session in any other live batch.

After the enrolment, the LMS access will be instantly provided to you able to access for lifetime which includes complete set of previous class recordings/PPTs/PDFs/assignments. You can start learning right away.

Your access to the Support Team is for lifetime. Our team will help you in resolving queries, during and after the course.

Yes, once enrollment has done for course. Access to the course material will be available for lifetime.

You can Call our support numbers listed in site OR Email us at info@iqtrainings.com.

You can view in-depth class sample recordings before the enrollment. Experience the complete learning instead of a demo session with our expertise.

All the instructors are Industry experts with minimum 10-12 yrs of relevant IT experience. They are subject matter experts and are well trained for providing an awesome learning experience to the participants.

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