Salesforce Online Training

Introduction

Salesforce is one of the most leading CRM software on cloud computing technology embraced by many companies across the globe. Salesforce popularity is owing to its impressive features and excellent functionality and has helped it stay ahead in customer relationship management.

Our Salesforce Online Training ensures that students get hands-on with learning Salesforce from an industry and business perspective. This Online Salesforce Admin Training course is ideal for beginners as well as professionals with basic working knowledge of Salesforce on managing the business data like save, analyze, accessibility, derive analytics upon it. With Salesforce Admin you can efficiently manage your customer details, track down the sales and predict clear idea on future marketing campaigns with post sales services. We also give salesforce certification Training to our students on demand with no extra cost.

Course Summary

Course Name Salesforce Online Training
Contents Basics of Salesforce
Duration 30 Hours with Flexible timings
Delivery Instructor Led-Live Online Training
Eligibility Knowledge of CRM systems
Ideal For Freshers, aspirants seeking to learn CRM
Next Batch Please visit the schedule section

 

Course Objectives

Highlights of Salesforce Online Training at IQ Tech

  • Covers core understanding about CRM
  • Focuses on different Salesforce products
  • Present basic and advanced functionalities of Salesforce
  • Covers all important Salesforce topics such as Administration ,Reporting, Cloud services
  • Dynamic curriculum with the inclusion of latest developments in the field
  • Ideal for all aspirants including software developers, analytics professionals, and enterprise architects
  • Designed from a practical and industry perspective

Core Benefits of learning Salesforce

Salesforce is the leading CRM across the globe adopted by different kinds of organization across various sectors. A brilliant CRM system, Salesforce provides the perfect backbone for organizations to collaborate different departments and centralize customer information. Salesforce is also equipped with superior reporting tools and dashboards that help companies analyze data and assist In decision making. Salesforce is therefore the first choice to learn for professionals seeking to make a career in the CRM space.

Course Contents

The Salesforce online training course at IQ Tech ensures that students learn, appreciate and use the brilliant functionalities of this software. A comprehensive course it is backed with real life scenarios and case studies to ensure that the practical application of this CRM comes naturally to learners.

Course Curriculum

Cloud Computing Conceptual, Fundamentals & Key Elements

  • Cloud Computing : Introduction , Purpose , Evolution , Advantages/Disadvantages , Classification
  • Various Cloud computing techniques fetchers
  • Cloud Computing as a service model
  • Explore SAAS (Software as a service)
  • Explore PAAS (Platform as a service)
  • Explore IAAS (Infrastructure as a service
  • Deployment , access model to determine model
  • Functionality of Public Cloud , Private Cloud ,Hybrid Cloud

CRM Overview

  • CRM Functionality
  • Basics of Sales force CRM : Navigation & Terminology
  • com CRM Vs. other CRM products
  • Sales force CRM : Customer Centric & Tailor –Made
  • Sales force CRM : Setup , Personal Setup, App Setup , Admin Setup
  • Sales force Cloud : Overview , Functionality
  • Overview of Sales Cloud, Service Cloud & Collaboration Cloud
  • Real –time Project life cycle

Sales Force CRM Functionality Overview

  • Overview of Apex data loader
  • Overview of Organization Administration
  • Configure organization’s language & locale
  • Process to Manage currency
  • Work on Customization
  • Techniques to Define custom profiles & custom fields
  • Dependent pick list Creation
  • Work on to Customize lookup fields , validation & formulas , page layouts, standard related lists
  • Overview of Use field-level security
  • Workflow : Basics , Approvals , Definition & Setup : rules , Tasks , Alerts
  • Overview of Workflow Approvals
  • Overview of Workflow based Plan approvals
  • Approval wizard standard Vs. jump start

Configure Security Driven Profile Access

  • Set : Users& organization-wide defaults
  • Trace” Record accessed”
  • Role hierarchy Configuration
  • Functioning of role transfer & mass Transfer
  • Overview of Profiles, Login History
  • overview of Data Utilities , Importing
  • Import solutions & Custom Object records using the data loader
  • Operations : User mass delete , Initiate weekly export
  • Storage& Analytics Usage
  • Generate Custom Reports : with Advanced Filters
  • Work on conditional highlighting
  • Work on custom summary formulas
  • Work on dashboards
  • Work on custom objects, custom tabs, custom web tabs
  • The Appexchnage : Overview , Purpose
  • Install & Delete an app
  • Basics of Visual Force : Purpose
  • MVC Architectural Overview
  • Controllers Functionality
  • Explore Variables & Formulas
  • Explore Standard Controllers & Standard List Controllers
  • Explore Custom Controllers & Controller Extensions
  • static resources & custom components : Overview , Usage Terms
  • Work on Styling VF pages
  • Work on Overriding buttons, links & tabs with VF
  • JavaScript based VF Page designing

Advance Topics

  • APEX : Introduction , Importance , Basics , Scheduling & Invoking
  • Apex : Testing , Dynamic , Batch , Debugging & Deploying
  • Collections , Loops , Triggers , Classes, Objects and Interfaces
  • Manage Apex Development in packages
  • Overview of SObject , SOQL , Developing SOSL Queries
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precious and clear

★★★☆☆
3 5 1
The Instructor explains the topics precisely and clearly which really helped a lot in understanding the class.

Good n reasonable

★★★★☆
4 5 1
IQ online training is very good, the material is to the point and they give you enough time to complete the course and the pricing seems reasonable as well compared to other training institute or website, there the variety of course as well. I ran out of time due to personal commitments however IQ team was very helpful and extended the time to complete the course and the certification. Appreciate the customer service dedication

Customer Support

★★★☆☆
3 5 1
Customer Support from IQ Online Trainings is what they claim it to be. I have always received timely and quality response from the customer support team. And as they claim, it is always within 60 seconds. The quality of the courses are also good. I would certainly recommend IQ Online Trainings

Excellent course material & support from IQ Online Trainings team

★★★☆☆
3 5 1
very detailed learning Thank you

IQ ONLINE TRAININGS is simply wonderful !.

★★★★☆
4 5 1
I joined in this course and found it is really very enriching experience. The coverage is so exhaustive and simulation tests are challenging. The projects are also very practical. It gives a real good foundation to take up professional career based on this. The teaching assistance offered in the course was really superb. I thoroughly enjoyed the course. Good work!

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