Salesforce Online Training

Introduction

Salesforce is one of the most leading CRM software on cloud computing technology embraced by many companies across the globe. Salesforce popularity is owing to its impressive features and excellent functionality and has helped it stay ahead in customer relationship management.

Our Salesforce Online Training ensures that students get hands-on with learning Salesforce from an industry and business perspective. This Online Salesforce Admin Training course is ideal for beginners as well as professionals with basic working knowledge of Salesforce on managing the business data like save, analyze, accessibility, derive analytics upon it. With Salesforce Admin you can efficiently manage your customer details, track down the sales and predict clear idea on future marketing campaigns with post sales services. We also give salesforce certification Training to our students on demand with no extra cost.

Course Summary

Course Name Salesforce Online Training
Contents Basics of Salesforce
Duration 30 Hours with Flexible timings
Delivery Instructor Led-Live Online Training
Eligibility Knowledge of CRM systems
Ideal For Freshers, aspirants seeking to learn CRM
Next Batch Please visit the schedule section

 

Course Objectives

Highlights of Salesforce Online Training at IQ Tech

  • Covers core understanding about CRM
  • Focuses on different Salesforce products
  • Present basic and advanced functionalities of Salesforce
  • Covers all important Salesforce topics such as Administration ,Reporting, Cloud services
  • Dynamic curriculum with the inclusion of latest developments in the field
  • Ideal for all aspirants including software developers, analytics professionals, and enterprise architects
  • Designed from a practical and industry perspective

Core Benefits of learning Salesforce

Salesforce is the leading CRM across the globe adopted by different kinds of organization across various sectors. A brilliant CRM system, Salesforce provides the perfect backbone for organizations to collaborate different departments and centralize customer information. Salesforce is also equipped with superior reporting tools and dashboards that help companies analyze data and assist In decision making. Salesforce is therefore the first choice to learn for professionals seeking to make a career in the CRM space.

Course Contents

The Salesforce online training course at IQ Tech ensures that students learn, appreciate and use the brilliant functionalities of this software. A comprehensive course it is backed with real life scenarios and case studies to ensure that the practical application of this CRM comes naturally to learners.

Course Curriculum

Cloud Computing Conceptual, Fundamentals & Key Elements

  • Cloud Computing : Introduction , Purpose , Evolution , Advantages/Disadvantages , Classification
  • Various Cloud computing techniques fetchers
  • Cloud Computing as a service model
  • Explore SAAS (Software as a service)
  • Explore PAAS (Platform as a service)
  • Explore IAAS (Infrastructure as a service
  • Deployment , access model to determine model
  • Functionality of Public Cloud , Private Cloud ,Hybrid Cloud

CRM Overview

  • CRM Functionality
  • Basics of Sales force CRM : Navigation & Terminology
  • com CRM Vs. other CRM products
  • Sales force CRM : Customer Centric & Tailor –Made
  • Sales force CRM : Setup , Personal Setup, App Setup , Admin Setup
  • Sales force Cloud : Overview , Functionality
  • Overview of Sales Cloud, Service Cloud & Collaboration Cloud
  • Real –time Project life cycle

Sales Force CRM Functionality Overview

  • Overview of Apex data loader
  • Overview of Organization Administration
  • Configure organization’s language & locale
  • Process to Manage currency
  • Work on Customization
  • Techniques to Define custom profiles & custom fields
  • Dependent pick list Creation
  • Work on to Customize lookup fields , validation & formulas , page layouts, standard related lists
  • Overview of Use field-level security
  • Workflow : Basics , Approvals , Definition & Setup : rules , Tasks , Alerts
  • Overview of Workflow Approvals
  • Overview of Workflow based Plan approvals
  • Approval wizard standard Vs. jump start

Configure Security Driven Profile Access

  • Set : Users& organization-wide defaults
  • Trace” Record accessed”
  • Role hierarchy Configuration
  • Functioning of role transfer & mass Transfer
  • Overview of Profiles, Login History
  • overview of Data Utilities , Importing
  • Import solutions & Custom Object records using the data loader
  • Operations : User mass delete , Initiate weekly export
  • Storage& Analytics Usage
  • Generate Custom Reports : with Advanced Filters
  • Work on conditional highlighting
  • Work on custom summary formulas
  • Work on dashboards
  • Work on custom objects, custom tabs, custom web tabs
  • The Appexchnage : Overview , Purpose
  • Install & Delete an app
  • Basics of Visual Force : Purpose
  • MVC Architectural Overview
  • Controllers Functionality
  • Explore Variables & Formulas
  • Explore Standard Controllers & Standard List Controllers
  • Explore Custom Controllers & Controller Extensions
  • static resources & custom components : Overview , Usage Terms
  • Work on Styling VF pages
  • Work on Overriding buttons, links & tabs with VF
  • JavaScript based VF Page designing

Advance Topics

  • APEX : Introduction , Importance , Basics , Scheduling & Invoking
  • Apex : Testing , Dynamic , Batch , Debugging & Deploying
  • Collections , Loops , Triggers , Classes, Objects and Interfaces
  • Manage Apex Development in packages
  • Overview of SObject , SOQL , Developing SOSL Queries
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Really Helped

★★★★★
5 5 1
I have learned a lot from this training.And you really helped to understand all the concepts very well.Thanks again.

Customer Care

★★★★☆
4 5 1
Amazing and very quick support ! Much appreciate Thank you IQ Online Trainings

IQ ONLINE TRAININGS is good but, can be the best

★★★★☆
4 5 1
So far have taken 3 certifications from them. 2 out of 3 instructors were good. Itil self-paced was more engaging, faster and much comprehensive than the actual instructor class. They have many batches to choose from but, I suggest having full 8 hour batch for this course and other 36 hour certification will help them retain old clients. Their classes are live online hence, saves travel time, travel hassel and money. In top of that they provide solid customer support keeping 'customer first' policy. Overall a good experience but, with improvement in 8 hour batches and instructor quality the will be leap years ahead of competition in India.

IQ Online Training right on time

★★★★☆
4 5 1
Having the training with a self-paced option was really beneficial and allowed me to have it on time convenient to me. It allowed me to work during the day and to learn after work and so to ramp up my skills without interfering in my work. Also the support team over the chat was really responsive and helpful and gave me the information that I needed and the support that I needed at a glimpse of an eye.

ISTQB Certification

★★★★☆
4 5 1
Great content

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